Difficult Conversations: Telling Each Other the Truth with Respect (Fall 2023)

Telling each other the truth with respect: Being able to approach a difficult conversation with confidence and ease

This high-impact training allows all participants to live mobilizing, human, relevant and engaging learning experiences to approach difficult conversations with more success. Based on proven concepts, this training helps you reduce your frustrations and increase the level of collaboration.

Useful in the following situations

1. When you want to overcome your stress in the face of giving difficult feedback
2. When you want to be more confident in approaching sensitive conversations
3. When we pretend that everything is fine instead of really addressing the issues
4. When conflicts or issues are addressed in an awkward manner
5. When seeking to enhance relationships - professional or personal
6. When we want to solve real issues

Following the training, participants will be able to:

1. Learn to target what to say and how to say it
2. Solve issues more quickly and directly with the people concerned
3. Prepare in a more structured and thoughtful way to approach a sensitive conversation or give difficult feedback
4. Using their emotional intelligence to foster healthy conversations
5. Creating a Healthy and Safe Climate During Emotionally Charged Conversations
6. Recognize the importance, for yourself and for others, of approaching difficult conversations

Prerequisites: None

The impact on the organization, on the team or on the sector

• A higher climate of collaboration
• Communication between colleagues or other people is more frank, respectful and relevant
• Less judgment, frustration and stress
• Performance level and productivity are increased
• Managing emotions is more effective and healthy