Telling the real things to each other in the workplace

Useful in the following situations: 

1. When you want to overcome your stress face to give difficult feedback
2. When you want to be more confident to approach sensitive conversations
3. When we pretend that everything is fine instead of really addressing the issues
4. When addressing, in an awkward manner, conflicts or issues
5. When seeking to enhance relationships - professional or personal
6. When you want to solve real issues

Following the training, participants will be able to:

1. Learn to target what to say and how to say it
2. Solve issues more quickly and directly with the people concerned
3. Prepare in a more structured and thoughtful way to approach a sensitive conversation or give difficult feedback
4. Use their emotional intelligence to foster healthy conversations
5. Create a healthy and safe climate during emotionally charged conversations
6. Recognize the importance, for oneself and for the other, of approaching difficult conversations