Telling It Like It Is, With Respect

Addressing issues with confidence, ease and success

This high-impact, foundational training provides all participants with engaging, human, relevant, and engaging learning experiences that help them approach difficult conversations with greater ease. Based on proven concepts, this training helps you improve the quality of your conversations and prepares you to tackle a discussion you've been procrastinating on for some time.

Modules:

Healthy conversations and its key principles
A model
Preparing for a difficult conversation
Practical exercises

Useful in the Following Situations:

When you want to overcome your stress in the face of giving difficult feedback
When you want to be more confident in approaching sensitive conversations
When we pretend that everything is fine instead of really addressing the issues
When conflicts or issues are addressed in an awkward manner
When seeking to enhance relationships - professional or personal
When we want to solve real issues

Impact on the Organization:

A higher climate of collaboration
Communication between colleagues or other people is more frank, respectful and relevant
Less judgment, frustration and stress
The level of performance and productivity is increased
Managing emotions is more effective and healthy

Following the Training, Participants Will be Able to:

Learn to target what to say and how to say it
Solve issues more quickly and directly with the people concerned
Prepare in a more structured and thoughtful way to approach a sensitive conversation or give difficult feedback
Using their emotional intelligence to foster healthy conversations
Creating a Healthy and Safe Climate During Emotionally Charged Conversations
Recognize the importance, for yourself and for others, of approaching difficult conversations